Terms & Conditions

Notes: Course duration is 3 hours unless otherwise stated. Course notes will be supplied, however participants are advised to bring some paper and a pen to take additional notes if necessary.

If you'd prefer not to pay online you simply need to complete the booking form and we will be in touch to confirm your place.

Submission of this form does NOT guarantee the applicant a place in the designated course. A course confirmation will be sent to each attendee by e-mail. Should an attendee wish to cancel, they would need to do so by giving 7 working days notice. Failure to do so will incur the full cost of the course.

Provisional bookings may be made by telephone or e-mail. A booking form with payment must be completed and returned to us at least 10 working days before the start of the course.

On receipt of your booking form an invoice will be sent for the full amount, no earlier than three months before the start of the course. Our payment terms are 30 days from the date of the invoice. Once we have received payment your place on the course is secured. Please make sure that if your company requires a purchase order number with the invoice that this detail is included on your booking form.

Late reservations will be accepted provided payment is made at time of booking.
For on-site courses only: the course fee includes course notes, lunch and refreshments, and, where appropriate, textbook and examination fee.
RA eClinical Solutions S.A. reserves the right to cancel or alter the dates or provision of service and venue. In the event of cancellation, bookings will normally be transferred to the next available course unless you specifically request otherwise.

If you wish to cancel your place on the course, the following charges will become payable.
30 days prior to commencement of course 0%. 14-29 days prior to commencement of course 50%. 0-13 days prior to commencement of course 100%. If a delegate books onto the same course on the next available date, then 50% of the charge incurred will be deducted from their next invoice.

Please confirm you have read the Terms and Conditions detailed above by ticking the checkbox.